L N Balaji is President - ITC Infotech, Americas.
Under his leadership, operations of the company have expanded, marquee customers have grown exponentially and the company’s geographic presence has extended beyond the US. His leadership style focuses on nurturing deep relationships with his team and with clients.
Balaji has been with the ITC Group since 1985 and has held diverse responsibilities across different businesses of the company. Prior to his current role, he was Head - Strategic Planning for ITC Ltd, responsible for strategizing and implementing growth through mergers and acquisitions. He also served in the office of the Chairman, ITC Ltd. His portfolio included consolidating and critiquing the integrated plan for ITC, encompassing Strategic Business Units and subsidiaries. He was also the interface with investors and analysts and enabled better appreciation of the Company’s strategies and performance.
A Bachelor of Commerce form the Madras University, Balaji is also a Fellow of the Institute of Chartered Accountants of India. He has authored several papers, articles and presentations. His article on “Opening up the Insurance Industry” in 1991 was presented to the Finance Minister of India, and his co-authored book on “Strategies for Competitiveness” in 1996 was the background paper to the 25th National Management Convention of the All India Management Association, sponsored by ITC Ltd. More recently, Balaji has been a guest speaker at prestigious institutes including Columbia Business School, Kellogg School of Management, Cornell University, Ann Arbor (Michigan) and Harvard University. He has also been quoted widely in the media on issues related to Sustainability and technology led business transformation.
His leisure time pursuits include quizzing, golf and music.