William Hoffman heads the World Economic Forum’s Telecommunications Industry Group, where he supports a global community of industry partners in addressing some of the world’s most pressing challenges. Along with his work related to mobile financial services, areas of focus at the Forum include a cross-industry initiative on personal data and the scaling of mobile health solutions. Additionally, William leads the Information and Communications Technology Industry Agenda Council--a community of nineteen of the world’s leaders in ICT. Prior to joining the World Economic Forum, William was the Director of Enterprise Marketing at AT&T. With extensive experience in the communications industry, he has a broad background with emerging technologies and strategic planning. William holds a Bachelor’s degree from the S.I. Newhouse School of Public Communications at Syracuse University as well as a Master’s degree from the Annenberg School for Communications at the University of Pennsylvania.